Privacy Policy for Captain Chef APP

Last updated: 08/03/2024

Our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We do not collect any personally identifiable information when you use Apple Pay within our app. Apple Pay transactions are processed securely through Apple’s payment system, and we do not have access to your payment card details, billing address, or other sensitive information.

Log Data

We do not collect any log data when you use Apple Pay within our app.

Cookies

We do not use cookies when you use Apple Pay within our app.

Service Providers

We do not employ any third-party companies or individuals to facilitate our Service or provide services on our behalf when you use Apple Pay within our app.

1. Data Collection Transparency: App clearly inform users about what data is being collected from them. This includes specifying the types of data collected (personal information, usage data, etc.), the purposes for which it is collected, and any third parties with whom the data may be shared.

2. User Consent: It may require that app obtain explicit consent from users before collecting any personal data. This consent should be informed, meaning users should understand what they are agreeing to when they consent to data collection.

3. Minimization of Data Collection: We only collect the data that is necessary for the functioning of the application. 

4. Secure Storage: Collected Data be securely stored to prevent unauthorized access or data breaches. This might include encryption of data both in transit and at rest, as well as other security measures to protect against data loss.

5. Data Retention Policies: We clear policies regarding the retention of user data. Once data is no longer needed for its intended purpose, it will be securely deleted or anonymized.

6. User Access and Control: Users should have the ability to access their own data stored by the application and have control over it. This might include options to view, edit, or delete their data.

7. Compliance with Legal Regulations: We ensure that data collection and storage practices comply with relevant legal regulations, such as GDPR in Europe or CCPA in California.

8. Privacy Policy: Apps have a clear and easily accessible privacy policy that outlines their data collection and storage practices, as well as how users can exercise their rights regarding their data.

Captain Chef built the Captain Chef app as a Free app. This SERVICE is provided by Captain Chef at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Captain Chef unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Captain Chef. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

Google Play Services

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;

To provide the Service on our behalf;

To perform Service-related services; or

To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2021-12-21

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at admi@captainchef.net.

Driver App Privacy Policy

Privacy Policy

The Scope of This Policy

This policy applies to all Captain Chef Driver  users, including Users and Drivers (including Driver applicants), and to all Captain Chef Driver  platforms and services, including our apps, websites, features, and other services (collectively, the “Captain Chef Driver  Platform”). Please remember that your use of the Captain Chef Driver  Platform is also subject to our Terms of Service.

The Information We Collect

When you use the Captain Chef Driver  Platform, we collect the information you provide, usage information, and information about your device. We also collect information about you from other sources like third-party services, and optional programs in which you participate, which we may combine with other information we have about you. Here are the types of information we collect about you:

1. Information You Provide to Us

Account Registration. When you create an account with Captain Chef Driver , we collect the information you provide us, such as your name, email address, phone number, and payment information. You may choose to share additional info with us for your Rider profile, like your photo or saved addresses (e.g., home or work), and set up other preferences (such as your preferred pronouns).

Driver Information. If you apply to be a Driver, we will collect the information you provide in your application, including your name, email address, phone number, birth date, profile photo, physical address, government identification number (such as social security number), driver’s license information, vehicle information, and car insurance information. We collect the payment information you provide us, including your bank routing numbers, and tax information. Depending on where you want to drive, we may also ask for additional business license or permit information or other information to manage driving and programs relevant to that location. We may need additional information from you at some point after you become a Driver, including information to confirm your identity (like a photo).

Ratings and Feedback. When you rate and provide feedback about Users or Drivers, we collect all of the information you provide in your feedback.

Communications. When you contact us or we contact you, we collect any information that you provide, including the contents of the messages or attachments you send us.

1. Information We Collect When You Use the Captain Chef Driver Platform

Location Information. Great rides start with an easy and accurate pickup. The Captain Chef Driver  Platform collects location information (including GPS and WiFi data) differently depending on your Captain Chef Driver  app settings and device permissions as well as whether you are using the platform as a Rider or Driver:

• Drivers: We collect your device’s precise location when you open and use the app, including while the app is running in the background when it is in driver mode. We also collect precise location for a limited time after you exit driver mode in order to detect ride incidents, and continue collecting it until a reported or detected incident is no longer active.

Usage Information. We collect information about your use of the Captain Chef Driver  Platform, including ride information like the date, time, destination, distance, route, payment, and whether you used a promotional or referral code. We also collect information about your interactions with the Captain Chef Driver  Platform like our apps and websites, including the pages and content you view and the dates and times of your use.

Device Information. We collect information about the devices you use to access the Captain Chef Driver  Platform, including device model, IP address, type of browser, version of operating system, identity of carrier and manufacturer, radio type (such as 4G), preferences and settings (such as preferred language), application installations, device identifiers, advertising identifiers, and push notification tokens. If you are a Driver, we also collect mobile sensor data from your device (such as speed, direction, height, acceleration, deceleration, and other technical data).

Communications Between Users and Drivers. We work with a third party to facilitate phone calls and text messages between Users and Drivers without sharing either party’s actual phone number with the other. But while we use a third party to provide the communication service, we collect information about these communications, including the participants’ phone numbers, the date and time, and the contents of SMS messages. For security purposes, we may also monitor or record the contents of phone calls made through the Captain Chef Driver  Platform, but we will always let you know we are about to do so before the call begins.

Cookies, Analytics, and Third-Party Technologies. We collect information through the use of “cookies”, tracking pixels, data analytics tools like Google Analytics, SDKs, and other third-party technologies to understand how you navigate through the Captain Chef Driver  Platform and interact with Captain Chef Driver  advertisements, to make your Captain Chef Driver  experience safer, to learn what content is popular, to improve your site experience, to serve you better ads on other sites, and to save your preferences. Cookies are small text files that web servers place on your device; they are designed to store basic information and to help websites and apps recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use the Captain Chef Driver  Platform. You should consult your web browser(s) to modify your cookie settings. Please note that if you delete or choose not to accept cookies from us, you may miss out on certain features of the Captain Chef Driver  Platform.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at admin@captainchef.net.